Help Center

Create your first AI-powered website in three steps:

1. Open the AI Builder: Click "Start Free" on the navbar or use the hero input box.
2. Describe your needs: Type your business type, industry, and style preferences. AI auto-plans page structure, writes copy, and designs colors within seconds.
3. Preview and publish: Review each page's block layout in the right panel, then click "Publish" to deploy to the global CDN.

Tip: You can also pick a preset style reference from the homepage and replace it with your own content.

The platform offers enterprise, e-commerce, blog, and paid content style references. Each reference has independently planned layouts and color schemes.

1. Browse cards in the homepage style section.
2. Click "Use as reference" to enter the Builder.
3. The reference LayoutPlan loads automatically.
4. Click any block in the right panel for local edits, or type global changes in the chat.

Each reference includes 4-6 pages, 25-35 blocks, pre-configured colors, and SEO settings.

AI building is conversation-driven. Describe your needs naturally — like talking to a designer:

• "Change the color scheme to something more professional and tech-oriented"
• "Keep the hero title under 8 words"
• "Generate 3 different layout variations"
• "Swap this block to testimonials"

AI detects your intent (color / copy / layout / component swap) and calls the matching agent.

Click any block in the right panel for precision editing — your chat input applies only to that block.

• Visual editor: Click "Edit" in the toolbar to open GrapesJS — drag to adjust layout, edit text, replace images.
• Undo / Redo: Ctrl+Z (undo) and Ctrl+Shift+Z (redo), up to 30 history steps.
• Save to site: Click "Save" to save as a draft — resume editing anytime from "My Sites".
• Save as reference: Click "Style Reference" to save the layout as a reusable template.

Clicking "Publish" triggers the following:

1. Compile HTML: All block templates compile to static HTML pages.
2. Quality audit: 12 automated QA checks (structure, SEO, accessibility, performance).
3. Upload to CDN: Static files deploy to global CDN nodes.
4. Generate URL: Returns the public access URL for your site.

For custom domains, go to "Site Settings → Domain" to bind your own .com (Pro plan or above).

Pro and Enterprise plans support binding your own domain (e.g. www.your-company.com).

1. Go to "My Sites → select site → Domain Settings".
2. Enter your custom domain.
3. Point the domain's CNAME record to our CDN address as instructed.
4. The system auto-detects DNS propagation and provisions an SSL certificate.

Point your domain's CNAME record to:

DNS propagation typically takes 1-10 minutes. Check verification status in real-time from the Domain Settings page.

Let's Encrypt SSL certificates are auto-provisioned for all sites — no manual configuration needed. Certificates are valid for 90 days and auto-renew before expiry.

All AI-generated sites are static HTML files deployed to a global CDN. Visitors load pages from the nearest edge node — typical first-page load time under 1 second. Both platform subdomains and custom domains receive the same CDN acceleration.

Supported deployment regions:

• Asia-Pacific (Singapore) — default, fastest for Asia
• North America (San Francisco) — for US/Canada audiences
• Europe (London) — for European audiences

Enterprise plan supports multi-region deployment — visitors from different regions are automatically routed to the nearest node.

1. Go to "Account Settings → Plans & Add-ons".
2. Select a plan and click "Upgrade".
3. Complete payment via Stripe / Alipay / WeChat Pay.
4. Your new plan takes effect immediately — no refresh needed.

Upgrading does not affect existing site data — all your websites continue running, with more features unlocked.

• Stripe: Visa / Mastercard / American Express — international credit cards.
• Alipay: Recommended for users paying in CNY.
• WeChat Pay: Alternative for users with WeChat.
• Wire Transfer: Enterprise annual subscribers — contact sales for details.

Full refunds are available within 7 days of payment. After refund, your plan is downgraded to Free — paid features like custom domains will be disabled, but your site data is preserved.

To request a refund, email hi@kuulee.io with your order number and reason.

Enterprise annual subscribers can request VAT invoices. Contact hi@kuulee.io after payment.

Individual users can view and download payment receipts under "Account Settings → Billing History".

The platform includes 31 block components covering all common website modules:

• Navigation: navbar, footer (responsive)
• Hero: hero-centered, hero-left-right, hero-form
• Content: about, feature-grid, feature-list, content-cards, faq, team-cards
• Conversion: cta-banner, contact-form, subscribe-form, inquiry-form
• Commerce: pricing-table, pricing-single, product-grid, product-detail
• Social Proof: testimonials, logo-wall, data-stats
• Paid Content: locked-content, subscription-plans

Recommended block sequences by site type:

• Enterprise: navbar → hero-left-right → about → feature-grid → testimonials → cta-banner → footer
• E-commerce: navbar → hero-centered → product-grid → testimonials → footer
• Blog: navbar → hero-centered → article-list → subscribe-form → footer
• Paid Content: navbar → hero-centered → content-cards → pricing-table → faq → footer

AI automatically matches the right combination based on your industry — no manual selection needed.

In the Builder, you can precisely modify each block:

1. Click any block card in the right panel to select it.
2. A blue indicator appears showing the selected block name.
3. Type your modification request — AI applies changes to that block only.
4. Click "Clear" to exit precision mode.

Swap a block for another type. Select a block and type:

• "Swap to hero-centered"
• "Replace with testimonials"

AI performs the replacement while preserving page structure.

The platform supports phone verification code login and third-party OAuth (GitHub, WeChat). An account is auto-created on first login. No credit card required for the Starter plan.

Your phone number is used for identity verification and security notifications. You can view and update it under "Account Settings".

Enterprise plan supports exporting your site as pure static HTML/CSS — zero dependencies, no platform lock-in. Deploy anywhere.

To export account data (profile, site content), contact hi@kuulee.io.

See the full Privacy Policy. Summary:

• Your phone number is used solely for login verification, not marketing.
• Your website content belongs to you. AI Platform does not use it to train models.
• All data transmission is encrypted over HTTPS.